Your Safety Matters
Match & Play is committed to creating a safe gaming environment for everyone. Our comprehensive safety features give you control over your experience while protecting you from harmful behavior.Privacy Controls
Profile Privacy Settings
- Public Profile
- Connected Users
- Private Information
Visible to Everyone: - Username and avatar - Bio (optional) - General
game library - Basic availability (morning/evening/night) - General location
(country/region) Control Options: - Hide specific games - Limit bio
visibility - Hide location entirely - Private profile mode
Visibility Controls
Who Can Find You
Configure discovery settings: - Everyone: Maximum visibility for finding
players - Friends of Friends: Extended network only - Connections
Only: Just your accepted connections - Nobody: Complete privacy mode You
can also: - Block specific regions/countries - Hide from search temporarily -
Appear offline while browsing - Use anonymous mode
Communication Safety
Message Filtering
Auto-Moderation
AI-powered filtering detects and blocks: - Hate speech - Harassment - Spam
messages - Inappropriate content - Scam attempts
Custom Filters
Create your own filters: - Block specific words - Filter by sender type -
Require connection first - Approve mode for new contacts
Blocking & Reporting
Block Users
Immediate Protection: - No messages - No game invites - Hidden from
searches - No notifications - Can’t see your profile Blocking is anonymous
Report System
Report Options: - Harassment/bullying - Hate speech - Cheating/exploits
- Inappropriate content - Scams/fraud - Other concerns Include evidence when possible
All reports are reviewed within 24 hours. Urgent safety issues are
prioritized.
Account Security
Authentication & Access
- Two-Factor Auth
- Login Security
- Account Recovery
Enable 2FA for: - Extra login security - Account changes - Privacy
modifications - Payment actions Methods Available: - SMS verification -
Authenticator apps - Email codes - Backup codes
Password Security
Strong Password Requirements
- Minimum 12 characters - Mix of letters, numbers, symbols - No common phrases
- Not used elsewhere - Regular change reminders Password Manager Compatible - We support all major password managers
Youth Safety
Age-Appropriate Features
Minor Account Protections:- Enhanced content filtering
- Stricter privacy defaults
- No adult content exposure
- Limited sharing options
- Parental control options
Parental Controls
For parents/guardians:Account Oversight
- View child’s connections - Monitor gaming time - Set time limits - Approve new connections
Content Controls
- Game rating limits - Communication restrictions - Blocked word lists - Content filtering level
Data Protection
Your Data Rights
- Data Collection
- Data Usage
- Your Control
What We Collect: - Account information - Gaming preferences -
Communication data - Usage analytics What We Don’t Collect: -
Unnecessary personal data - Biometric information - Detailed location
tracking - Third-party data
Safety Tools
Real-Time Protection
Safe Mode
Activate for maximum protection: - Connections only messaging - No random
invites - Hidden from discovery - Extra content filtering
Panic Button
Emergency features: - Instant block all recent - Hide profile immediately -
Lock account temporarily - Alert support team
Session Safety
Protection during gaming:- Leave session quickly
- Report mid-game issues
- Automatic recording option
- Voice chat muting
- Quick help access
Community Protection
Verified Accounts
Look for the verified badge ✓ for extra confidence in who you’re gaming with
- Email confirmed
- Phone verified (optional)
- Account age check
- Positive behavior history
- No recent violations
Reputation System
Community-driven safety:- Post-game ratings
- Behavior feedback
- Endorsement system
- Warning indicators
- Trust scores
Best Practices
Stay Safe Online
Follow these guidelines for the best experience:
- Protect Personal Info: Never share real name, address, phone
- Meet Safely: If meeting IRL, choose public places
- Trust Your Instincts: Block anyone making you uncomfortable
- Report Issues: Help keep the community safe
- Use Platform Features: Keep communication on Match & Play
Red Flags to Watch
Support Resources
Getting Help
Safety Team
safety@matchandplay.io 24/7 urgent response
Support Center
support@matchandplay.io General assistance
Resources
Help articles Safety guides Video tutorials
External Resources
Mental Health & Gaming:- Take This (Mental health advocacy)
- Game Quitters (Gaming addiction)
- Crisis Text Line: Text HOME to 741741
- Cyberbullying.org
- ConnectSafely.org
- NCMEC CyberTipline
Privacy Settings Checklist
Next Steps
Privacy Settings
Configure your privacy
Community Rules
Read our guidelines
Report an Issue
Learn about reporting