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Your Safety Matters

Match & Play is committed to creating a safe gaming environment for everyone. Our comprehensive safety features give you control over your experience while protecting you from harmful behavior.

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Privacy Controls

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Profile Privacy Settings

Visible to Everyone: - Username and avatar - Bio (optional) - General game library - Basic availability (morning/evening/night) - General location (country/region) Control Options: - Hide specific games - Limit bio visibility - Hide location entirely - Private profile mode

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Visibility Controls

Who Can Find You

Configure discovery settings: - Everyone: Maximum visibility for finding players - Friends of Friends: Extended network only - Connections Only: Just your accepted connections - Nobody: Complete privacy mode You can also: - Block specific regions/countries - Hide from search temporarily - Appear offline while browsing - Use anonymous mode

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Communication Safety

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Message Filtering

1

Auto-Moderation

AI-powered filtering detects and blocks: - Hate speech - Harassment - Spam messages - Inappropriate content - Scam attempts
2

Custom Filters

Create your own filters: - Block specific words - Filter by sender type - Require connection first - Approve mode for new contacts
3

Safe Communication

Additional protections: - No images from non-connections - Link safety scanning - Suspicious behavior alerts - Rate limiting

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Blocking & Reporting

Block Users

Immediate Protection: - No messages - No game invites - Hidden from searches - No notifications - Can’t see your profile Blocking is anonymous

Report System

Report Options: - Harassment/bullying - Hate speech - Cheating/exploits
  • Inappropriate content - Scams/fraud - Other concerns Include evidence when possible
All reports are reviewed within 24 hours. Urgent safety issues are prioritized.

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Account Security

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Authentication & Access

Enable 2FA for: - Extra login security - Account changes - Privacy modifications - Payment actions Methods Available: - SMS verification - Authenticator apps - Email codes - Backup codes

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Password Security

Strong Password Requirements

  • Minimum 12 characters - Mix of letters, numbers, symbols - No common phrases
  • Not used elsewhere - Regular change reminders Password Manager Compatible - We support all major password managers

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Youth Safety

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Age-Appropriate Features

Match & Play requires users to be 13 or older. Extra protections are in place for users under 18.
Minor Account Protections:
  • Enhanced content filtering
  • Stricter privacy defaults
  • No adult content exposure
  • Limited sharing options
  • Parental control options

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Parental Controls

For parents/guardians:
1

Account Oversight

  • View child’s connections - Monitor gaming time - Set time limits - Approve new connections
2

Content Controls

  • Game rating limits - Communication restrictions - Blocked word lists - Content filtering level
3

Safety Monitoring

  • Activity reports - Flag concerning behavior - Emergency contacts - Quick account freeze

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Data Protection

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Your Data Rights

What We Collect: - Account information - Gaming preferences - Communication data - Usage analytics What We Don’t Collect: - Unnecessary personal data - Biometric information - Detailed location tracking - Third-party data

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Safety Tools

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Real-Time Protection

Safe Mode

Activate for maximum protection: - Connections only messaging - No random invites - Hidden from discovery - Extra content filtering

Panic Button

Emergency features: - Instant block all recent - Hide profile immediately - Lock account temporarily - Alert support team

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Session Safety

Protection during gaming:
  • Leave session quickly
  • Report mid-game issues
  • Automatic recording option
  • Voice chat muting
  • Quick help access

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Community Protection

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Verified Accounts

Look for the verified badge ✓ for extra confidence in who you’re gaming with
Verification Includes:
  • Email confirmed
  • Phone verified (optional)
  • Account age check
  • Positive behavior history
  • No recent violations

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Reputation System

Community-driven safety:
  • Post-game ratings
  • Behavior feedback
  • Endorsement system
  • Warning indicators
  • Trust scores

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Best Practices

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Stay Safe Online

Follow these guidelines for the best experience:
  1. Protect Personal Info: Never share real name, address, phone
  2. Meet Safely: If meeting IRL, choose public places
  3. Trust Your Instincts: Block anyone making you uncomfortable
  4. Report Issues: Help keep the community safe
  5. Use Platform Features: Keep communication on Match & Play

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Red Flags to Watch

Be cautious of users who: - Ask for personal information - Want to move chat off-platform quickly - Request money or gifts - Make you uncomfortable - Seem too good to be true - Pressure you to share more

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Support Resources

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Getting Help

Safety Team

[email protected] 24/7 urgent response

Support Center

[email protected] General assistance

Resources

Help articles Safety guides Video tutorials

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External Resources

Mental Health & Gaming:
  • Take This (Mental health advocacy)
  • Game Quitters (Gaming addiction)
  • Crisis Text Line: Text HOME to 741741
Cybersafety:
  • Cyberbullying.org
  • ConnectSafely.org
  • NCMEC CyberTipline

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Privacy Settings Checklist

1

Review Profile Privacy

Check what’s public vs private
2

Enable 2FA

Add extra account security
3

Set Communication Preferences

Control who can message you
4

Configure Notifications

Manage what alerts you get
5

Check Block List

Review and update as needed
6

Update Emergency Contact

Add trusted contact for account recovery

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Next Steps

Privacy Settings

Configure your privacy

Community Rules

Read our guidelines

Report an Issue

Learn about reporting
Your safety is our priority. Game with confidence on Match & Play!